Kids First » FAQs

What would happen if my child became ill whilst at nursery?

admin — Thu, 17 Jun 2010 15:50:32 +0000

We request that parents /carers contact the nursery by telephone if their child is to be absent for any reason. We also request that the nursery is informed if your child has an infectious illness so we can inform other parents/carers to watch out for signs and symptoms in their own child. We fully appreciate the work demands placed upon parents/carers and would only contact you if your child was not well enough to be at nursery.

In the event of a child becoming ill whilst at a Kids 1st Nursery, the child’s parents or carers would be asked to come and collect their child. The child would be comforted and remain quietly with a staff member until they were collected.

Our nurseries have a strict control of infection policy, therefore to protect other children and staff. We insist that all children remain at home until all signs and symptoms have been clear for at least 24 hours and they are all well enough to cope with a busy nursery day.

What happens when I come to collect my child?

admin — Thu, 17 Jun 2010 15:49:59 +0000

There is always a senior member of staff on duty at all times of the day. Staff will only hand over children at the end of the session to people who have previously been authorised to collect the child and are known to them.

No child will be allowed to leave with anyone with prior arrangements have not been made. We do not allow anybody entry into the building if they are unknown to the staff.

Will my child be safe and secure whilst at nursery?

admin — Thu, 17 Jun 2010 15:48:30 +0000

Great emphasis is placed on security and nobody is allowed in the nursery if they are unknown to the staff. Visitors are by strict appointment only.

Entry to the nurseries is through a finger print security and intercom system. Each Kids 1st Nursery has an extensive CCTV system in operation to ensure maximum security.

Do you have a fire procedure in place?

admin — Thu, 17 Jun 2010 15:47:00 +0000

There are regular fire drills held as a matter of course for staff and children to become familiar with the procedure. This is to ensure that in the unlikely event of a fire the children will be evacuated quickly, safely and without distress.

Fire and safety regulations are adhered to at all times and our fire and electrical equipment is tested on a regular basis.

There is a strict NO SMOKING policy in all of the nurseries.